Frequently Asked Questions
Everything you need to know about your Fantasy beauty experience.
Are your beauty products cruelty-free?
Yes, at Fantasy, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened cosmetics?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, Fantasy ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.